Hand over the agreements, not just the client.
After the sale, the client meets the delivery team. Important promises remain in emails and conversations. The client repeats the background, developers ask the same questions again, and the previous contact keeps stepping in because only they remember the whole story.
Go straight to the possible work ↓A useful distinction
How are the agreements being passed to the team?
Not sure yet: general approachConsidering this option: Important terms have not been agreed
Where we could start
I would identify decisions needed to start and who can make them. I would prepare the agreement meeting so the team can receive a workable brief afterwards.
What you would have
Decisions required before starting and a description of the agreed first stage.
Who needs to be involved
The authorised client representative, sales owner and delivery lead.
Roles and decisions
The parties approve scope and terms; the team assesses technical work.
This is a starting point for a conversation. We would check the approach against your task.
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