API PersonPavel Didenko
Recognise the situationChoose a first stepDiscuss the work

Delivered work is not always an accepted outcome.

The team presents the completed work and a closed task list. The client expected something else. Some comments concern defects, some new requests and some agreements the parties remember differently. The next demonstration could repeat the same conversation.

Go straight to the possible work ↓

A useful distinction

What is the result being reviewed against?

Not sure yet: general approach

Considering this option: New requests appeared after work began

Where we could start

I would separate the original task, comments on completed work and new requests. With the team, I would prepare continuation options and their effects on scope and the nearest date.

What you would have

A comparison of the original task and changes, with options for the next stage.

Who needs to be involved

The client, delivery lead and commercial owner.

Roles and decisions

The team provides estimates; the parties approve changes to scope and terms.

This is a starting point for a conversation. We would check the approach against your task.

Prepare an enquiry

This is an editable starting outline, not a submitted enquiry. Add your own circumstances.