API PersonPavel Didenko
Recognise the situationChoose a first stepDiscuss the work

Delivered work is not always an accepted outcome.

The team presents the completed work and a closed task list. The client expected something else. Some comments concern defects, some new requests and some agreements the parties remember differently. The next demonstration could repeat the same conversation.

Go straight to the possible work ↓

A useful distinction

What is the result being reviewed against?

Not sure yet: general approach

Considering this option: Criteria are agreed, but there are comments

Where we could start

I would compare the comments with the agreed criteria and completed work. I would prepare the corrections, disputed points and the process for another review.

What you would have

A review list with supporting criteria, owners and conditions for rechecking.

Who needs to be involved

The authorised client representative, delivery lead and quality specialists.

Roles and decisions

Specialists assess technical quality; the client confirms acceptance.

This is a starting point for a conversation. We would check the approach against your task.

Prepare an enquiry

This is an editable starting outline, not a submitted enquiry. Add your own circumstances.