Explore the task
Putting AI to work
Start with the work that needs improving, not a particular tool. Explore stories about choosing a task, testing an approach and preparing people to use it.
Open a familiar situation. The general approach is available without answering questions.
Choose where AI could helpThere is interest. A worthwhile task needs to be identified.3 stories
- Leadership asks for an AI initiative
The instruction is clear. The intended change in company work is not.
- Every department has an idea
The first test needs choosing, rather than promising a rollout everywhere.
- A complex process is marked for automation
Many exceptions and decisions still depend on people’s judgment.
Test before rolling it outThe demonstration is impressive. Real working conditions need testing.3 stories
- Quality is difficult to judge
The answers look good, but acceptable quality has not been defined.
- The test needs real working data
Information is scattered and access and permitted use remain unclear.
- Supplier proposals are hard to compare
Each supplier gives a strong demonstration using its own examples.