The next step falls between responsibilities.
Sales is waiting for a product change. Development needs confirmed requirements, finance needs a cost justification, and support needs service rules. Everyone answers questions within their remit. Nobody is preparing the shared decision that would let the work move forward.
Go straight to the possible work ↓A useful distinction
What is holding up the next step?
Not sure yet: general approachConsidering this option: Departments disagree about what should happen first
Where we could start
Compare commitments, available resources and the consequences of postponement. Prepare workable sequences of activity and bring the differences to a shared decision.
What you would have
An agreed sequence of work with reasons for the priorities and explicitly deferred tasks.
Who needs to be involved
The participating department leaders, resource owners and the leader authorised to approve shared priorities.
Roles and decisions
I prepare options and follow through on agreements. Changes to priorities and resource allocation remain decisions for authorised leaders.
This is a starting point for a conversation. We would check the approach against your task.
Prepare an enquiry
This is an editable starting outline, not a submitted enquiry. Add your own circumstances.