There is interest in AI. The useful task is still unclear.
Suggestions range from assistants to document processing and customer replies. There is no need to start everywhere. First identify repeated work and a result that can be checked.
- Leadership asks for an AI initiative
The instruction is clear. The intended change in company work is not.
- Every department has an idea
The first test needs choosing, rather than promising a rollout everywhere.
- A complex process is marked for automation
Many exceptions and decisions still depend on people’s judgment.