From the situation to a useful next step.
Here is a possible starting point. In a conversation, we can clarify the circumstances and agree my involvement.
The prospect has a problem, but no clear priority · The cost of waiting is understood
Where we could start
I would examine the consequence, identify who is affected and check whether the issue ranks above competing priorities. Then we could define the next qualification question.
What you would have
A short priority assessment: consequence, owner, urgency, remaining assumptions and next action.
Who needs to be involved
The person facing the problem, a relevant business owner and whoever decides which initiatives receive attention.
Roles and decisions
The customer defines the priority. I help review the evidence and prepare the next questions.
Prepare an enquiry
This is an editable starting outline, not a submitted enquiry. Add your own circumstances.