From the situation to a useful next step.
Here is a possible starting point. In a conversation, we can clarify the circumstances and agree my involvement.
Your selected situation
We have a supportive contact, but not the economic buyer
Where we could start
I would first map the known facts, stakeholders and missing decisions, then identify the most useful next question without treating uncertainty as a sales failure.
What you would have
A concise situation brief with facts, assumptions, questions and a possible next step.
Who needs to be involved
The account owner, current customer sponsor and economic buyer where access is appropriate.
Roles and decisions
The customer controls access and approval. I review evidence and recommend next questions.
Prepare an enquiry
This is an editable starting outline, not a submitted enquiry. Add your own circumstances.