From the situation to a useful next step.
Here is a possible starting point. In a conversation, we can clarify the circumstances and agree my involvement.
Your selected situation
The problem is known, but its business impact is not · The impact has not been established
Where we could start
I would prepare targeted questions about affected people, workflows, costs or risks, without inventing savings.
What you would have
A short impact-discovery plan and an updated opportunity brief.
Who needs to be involved
The user or process owner affected by the problem, a business decision-maker and the account lead.
Roles and decisions
The customer confirms real consequences; I help organize the evidence and questions.
Prepare an enquiry
This is an editable starting outline, not a submitted enquiry. Add your own circumstances.