API Person

Different stakeholders describe different needs

An operations manager wants fewer manual steps; a finance director is looking for cost control; the technical lead wants integration with the current system.

A useful distinction

Have the different expectations been made explicit?

The expectations are recorded but not reconciledThe team has documented several goals, without agreeing which matters most.We are treating them as one shared needDifferent stakeholders’ comments have been merged into a single assumed requirement.
Not sure yet: general approach