From the situation to a useful next step.
Here is a possible starting point. In a conversation, we can clarify the circumstances and agree my involvement.
Your selected situation
We cannot explain what we are competing against · Alternatives are known, but the criteria are incomplete
Where we could start
I would examine the known alternatives and prepare questions that clarify the customer’s priorities without making unsupported competitor claims.
What you would have
A competition-and-criteria map with evidence gaps and next questions.
Who needs to be involved
The account owner, customer evaluation participants and relevant product or commercial specialists.
Roles and decisions
The buyer owns its evaluation; I help examine the evidence without inventing competitor information.
Prepare an enquiry
This is an editable starting outline, not a submitted enquiry. Add your own circumstances.