# Different stakeholders describe different needs · We are treating them as one shared need

All stories are fictional. They do not describe specific people, companies or projects. Any resemblance is coincidental.

An operations manager wants fewer manual steps; a finance director is looking for cost control; the technical lead wants integration with the current system.

## Where we could start

I would separate the statements by speaker, identify possible conflicts and prepare clarifying questions before any firm proposal is made.

## What you would have

An assumption map and discovery questions for each stakeholder group.

## Participants

The customer stakeholders with different expectations, the customer-facing lead and a relevant delivery specialist.

## Roles and decisions

The customer determines priorities; I help make trade-offs and missing agreements visible.

## Factual experience, separate from the fictional story



[The expectations are recorded but not reconciled](https://apiperson.com/sales/sales-discovery-different-voices/mapped/)

[We are treating them as one shared need](https://apiperson.com/sales/sales-discovery-different-voices/mixed/)

[Book a 30-minute call](https://calendar.app.google/4FrxQkHkAZ32PkzA9)

mailto:pavel@apiperson.com