# Customer interest is not the same as a buying decision. Several conversations have taken place. The customer likes the idea, but nobody can explain the business consequence, a meaningful deadline, or how the organization would make and approve the decision. [The customer keeps saying “later”](https://apiperson.com/sales/sales-buying-context-urgency/) They appear interested, but there is no clear reason to act within a particular timeframe. [The problem is known, but its business impact is not](https://apiperson.com/sales/sales-buying-context-impact/) There is a plausible need without a clear account of what would change for the business. [Everyone is positive, but nobody knows how the decision will be made](https://apiperson.com/sales/sales-buying-context-decision/) Multiple contacts are involved, without an agreed decision route or evaluation criteria. All stories are fictional. They do not describe specific people, companies or projects. Any resemblance is coincidental.