I would like to discuss a task similar to “The customer keeps saying “later””

A possible distinction: The timeline is only a preference.

Possible first output: A buying-context summary distinguishing real urgency from a tentative preference.

I would like to check whether this first step fits our task and discuss terms for further work.

Our situation: [add details]
What we want to change: [add details]
What we have tried: [add details]