# Everyone is positive, but nobody knows how the decision will be made All stories are fictional. They do not describe specific people, companies or projects. Any resemblance is coincidental. A project lead, IT manager and finance representative all like the proposal. Yet no one has explained who compares alternatives or gives final approval. ## Where we could start I would first map the known facts, stakeholders and missing decisions, then identify the most useful next question without treating uncertainty as a sales failure. ## What you would have A concise situation brief with facts, assumptions, questions and a possible next step. ## Participants The current customer contact and those responsible for evaluation, business approval or procurement. ## Roles and decisions The buyer defines the decision process. I help the seller understand and document it. ## Factual experience, separate from the fictional story [Some steps are known, but important approvals remain unclear](https://apiperson.com/sales/sales-buying-context-decision/partial/) [The decision process has not been established](https://apiperson.com/sales/sales-buying-context-decision/none/) [Book a 30-minute call](https://calendar.app.google/4FrxQkHkAZ32PkzA9) mailto:pavel@apiperson.com