# Informal agreements no longer carry the work.

All stories are fictional. They do not describe specific people, companies or projects. Any resemblance is coincidental.

A small team has grown and now works across several locations. People used to agree things directly and remember most changes. Tasks now pass through several hands, decisions disappear into messages, and the leader increasingly becomes the only person who can explain what is happening.

## Where we could start

Identify where information and decisions are lost during handovers. Agree a minimal process for assigning, passing on and reviewing work with the participants. Test it on a real workflow before adding more meetings or tools.

## What you would have

A practical working process that does not depend on the leader repeatedly reconstructing the context.

## Participants

The requester, responsible participants and the specialists the task requires.

## Roles and decisions

Scope and authority are agreed for the task. Relevant specialists provide technical and professional assessments.

## Factual experience, separate from the fictional story

Tapcore / AirPush / Airnow: Operating work involving people, finance, contracts and specialists across countries.
https://apiperson.com/experience/#work-operations



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