# Project completion is the start of ongoing work.

All stories are fictional. They do not describe specific people, companies or projects. Any resemblance is coincidental.

The new system is ready and its suppliers are preparing to leave. Employees know the main features but not who changes settings, handles exceptions or accepts new requests. Documentation exists separately from the people who will be responsible for everyday operations.

## Where we could start

Identify the ongoing owners and the instructions they need. Organise the transfer of important decisions, open questions and support arrangements. Agree a trial operating period and the conditions for the project team to finish its involvement.

## What you would have

A completed handover with clear responsibilities, accessible information and an agreed support process.

## Participants

The requester, responsible participants and the specialists the task requires.

## Roles and decisions

Scope and authority are agreed for the task. Relevant specialists provide technical and professional assessments.

## Factual experience, separate from the fictional story

Tapcore / AirPush / Airnow: Operating work involving people, finance, contracts and specialists across countries.
https://apiperson.com/experience/#work-operations



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