I would like to discuss a task similar to “The introduction arrived. Who takes it forward?”

A possible distinction: Referrals get lost or receive no reply.

Possible first output: A referral handover process with owners, statuses and feedback rules.

I would like to check whether this first step fits our task and discuss terms for further work.

Our situation: [add details]
What we want to change: [add details]
What we have tried: [add details]