# Hand over the agreements, not just the client.

All stories are fictional. They do not describe specific people, companies or projects. Any resemblance is coincidental.

After the sale, the client meets the delivery team. Important promises remain in emails and conversations. The client repeats the background, developers ask the same questions again, and the previous contact keeps stepping in because only they remember the whole story.

## Where we could start

I would check which agreements exist and what the receiving team already knows. I would prepare either a handover or the decisions that need resolving before work can start.

## What you would have

A client handover plan with materials, owners and open decisions.

## Participants

The client’s previous contact, receiving team and client.

## Roles and decisions

Authorised representatives of the parties confirm final commitments.

## Factual experience, separate from the fictional story

Keiss Media: Managing digital campaigns: client requests, estimates, budgets, suppliers and delivery.
https://apiperson.com/experience/#work-keiss

MVP Lab / Pivot: Client requirements, approvals, demonstrations and release review.
https://apiperson.com/experience/#work-pivot

[Recorded, but not yet handed over](https://apiperson.com/clients/handover/recorded/)

[Scattered across messages and people’s memories](https://apiperson.com/clients/handover/scattered/)

[Important terms have not been agreed](https://apiperson.com/clients/handover/unresolved/)

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