I would like to discuss a task similar to “Understand the work before trying to automate it.”

The source of the difficulty still needs clarifying.

Possible first output: A process description and a bounded test task that account for exceptions and decision responsibility.

I would like to check whether this first step fits our task and discuss terms for further work.

Our situation: [add details]
What we want to change: [add details]
What we have tried: [add details]